FAQ — Need Help?

No. Fan Gear Sport is fan-inspired and not affiliated with any league or team.

Personalization is available on select items only. If an item supports name & number, you’ll see the option on the product page.

Start with your league (MLB, NFL, MLS), then pick your team, then choose your gear category.

It’s Fan Gear Sport’s print and finishing standard focused on clarity, color performance, alignment, and consistent quality control. Read more here.

We protect your data during checkout using Secure Socket Layer (SSL) encryption. Payment details are used only to finalize your transaction and are not stored afterward.

Our emails may be filtered into your Spam/Junk folder. Check there, mark our message “Not Spam”, and add contact@fangearsport.com to your contacts.

Customized/personalized goods are generally not returnable because they’re made specifically for you. If you’re not happy, email contact@fangearsport.com and we’ll discuss a solution.

You have 2 hours to cancel. After that the order is automatically printed, packed and shipped, and can no longer be changed.

We can’t guarantee exchanges/returns for unwanted items, but email contact@fangearsport.com and we’ll do our best to help.

Please send us a photo of the item received and we’ll arrange a replacement or refund right away.

Act fast and watch your email. If the order doesn’t arrive, contact the carrier to pick it up. Returned orders can get lost and may need re-ordering with the correct address — please double-check at checkout.

Production is typically 3–5 business days. Delivery then depends on your location and shipping method. See our Shipping Policy.

Please review our Shipping Policy for expected timelines. If your package is late by those guidelines, contact us or email contact@fangearsport.com.

Carriers sometimes mark parcels delivered a little early — it often arrives next day. If not, we’ll help file a carrier claim, arrange a replacement, or issue a refund. Email contact@fangearsport.com.